Friday, August 28, 2009

Deleting of comments

It is not and has never been the policy of this blog to moderate comments, but apparently the last post prompted several individual posters to write comments about specific Meltwater employees. Everyone (even Meltwater managers) has a right to their privacy and/or not reading about their personal lives on the internet, so all comments with private details about individuals had to be taken down.

The purpose of this blog is to offer a forum to ex-employees of Meltwater and applicants to share stories; comments from others familiar with Meltwater are always welcome. Ultimately, the purpose is to warn applicants to Meltwater about the (crappy) working conditions of the company. Personal stories about employees can't be confirmed and are not productive, so they will have to be deleted in the future, as well.

Comments (by everyone, even the ultra-defensive Meltwater goons) with views on any other aspects of the company are still by all means encouraged. Also, if you have a story or topic that you would like to see posted, then feel free to send it to antimeltwater@live.com.

On a side note, happy closing week!

59 comments:

Anonymous said...

Of course this site isn't working. Meltwater's service is pooping out again and/or the client canceled because the service is a scam. http://www.stjohns.edu/about/news/media/disclaimer.stj

Anonymous said...

This one doesn't work either. These guys are such clowns: http://www.wimaxforum.org/aggregator/sources/1

Anonymous said...

Did the Meltwater people get to you with libel and slander stuff? Why would you delete personal names. That way potential employees can research their potential MD. I mean would you really want to work for the midget toadstool Kaveh if you read all the creepy shit about him?

You know they got to the TaxiCabTweets guy just the same. You can't post anything on this anonymous Twitter account anymore with the keywords "Meltwater" or Melt Water". They are getting better are burying us.

Anonymous said...

I think the point of this forum is not to attack people personally by name, but rather to serve as a warning beacon for those considering employment at meltwater news.

plus, there is no way to verify those stories...so best they be left out of this forum.

Anonymous said...

They got to you! Don't you think that telling these stories to potential recruits helps them see the bad ways of Meltwater. I am ashamed of this blog. Where is the free press?

Anonymous said...

There is no way to independently confirm if those stories are true or not...so it is difficult to justify leaving them up here.

Anonymous said...

Agreed.

The only thing stories like that will do is undermine this blog's credibility.

Anonymous said...

I think we can all agree on that! The internal stats from monthly followups are also hard to confirm and a bit questionable, although very interesting to read...:-)
Especially when showing that those wild eyed, "we dont need no HR dept", life destroying maniacs who call themselves the management team will have a little harder time renting the biggest yacht in Marbella next summer...

High Five!

Anonymous said...

In case anyone is curious, I am currently working at a local recruitment firm in Hong Kong and some of my colleagues have just been tasked to help Meltwater News Hong Kong Ltd find new staff members in sales and client solutions (what is funny is that the job description for both are the same). After reading the short blurb given to us, it seems as if we are not allowed to publish the company name or location until we get a firm commitment from the candidates. Also, it seems this website has had its effect, even reaching the labor unions in Hong Kong who are now investigating whether legit employment practices have been conducted at Meltwater News.

I do hope that whatever here is true because lies can ultimately do good for them than harm if your intention is to slander them.

None the less, this website has its effects as their last group interviews resulted in many candidates bringing up this website.

Anonymous said...

I'm a manager at Meltwater who welcomes any candidate to bring up this blog in the interview session.

If the candidate does not bring up the blog; we do.

We want to be completely honest and open with people interviewing for the position, and we welcome open and honest communication about their concerns stemming from this forum.

Actually, to be completely honest, I brought up the blog when I interviewed for the position.

Absolutely brought it up! I was a bit worried!

I wanted to hear how the Meltwater executive team felt about the blog, and hear their answers to my questions and listen to my concerns.

And the way they handled it was incredibly professional. Squashed any doubt I may have had.

The last thing Meltwater wants to do is pretend as if this blog doesn't exist, or turn a blind eye.

I'm glad to hear that the managers in Hong Kong also address the blogs with their future employees.

It is very important.
It made all the difference in my taking the job in the first place, and now I make sure that the people I hire have the same advantage.

Anonymous said...

so you just refer to this forum as a bunch of out of whack disguntled ex-employees? is that the move?

Anonymous said...

Nope.
Not at all.

In fact, quite the opposite.

There a plenty of people who love their jobs at Meltwater, and there are people who have not enjoyed their experiences there.

We discuss the reasons behind the difference of opinions, and talk a lot about what it really takes to succeed in the company, and at the job ... and whether that is something they are truly interested in embarking on.

There is nothing nasty or negative said about this blog, or its bloggers whatsoever.

I can assure you of that.

Anonymous said...

many of those who quit were very successful.

if you are so open, could you answer these questions?

how many people have been employed by meltwater since it started?

how many have either quit or been fired by year? and total?

i think this statistic should be nothing to hide.

Anonymous said...

Well, I don't know company wide statistics.
But the office I've been in for 1 year now has seen 2 people leave the company.

Both within their first few months.

I think that is a reasonably small # in the grand scheme of things.

One left to get their Master's degree, and the other was not successful, and left knowing that this was not ultimately the type of work. ON GOOD TERMS.

As far as other offices go

Anonymous said...

I'm glad those two left on good terms. Hope they find what they are looking for.

In my time, I saw around 5 times as many people leave on bad terms than stay or leave on good terms.

Perhaps Meltwater is turning itself around? Could this be?

I always thought that with a few distinct changes, Meltwater could be a good company to work for/with.

Anonymous said...

And to be fair, I have to tell you that I don't believe you are a current manager at Meltwater.

It seems you are either a crazed scandinavian or a PR person. Nothing during my time on your ship inspired a feeling of trust with anything to do with Meltwater.

I wish we could all be open.

Think we could come in there and make a documentary about your company?

Anonymous said...

"There is nothing nasty or negative said about this blog, or its bloggers whatsoever.

I can assure you of that."

Please. This is SOO PR person/scandinavian with a meltwater share speaking.

Of course they mention the blog. This is called damage control. Would they rather have it so that the blog died? Hell yearh.

And why? Because certain posts, AND the blogs existence in the first place, is a very, as you say, nasty commercial for Meltwater.

This is a sweatshop, workshop, telemarketing shady firm, which also is the reason for the hundreds of negative posts about the company.

To current Meltwater employees: Remember this

JUST BECAUSE YOU WORKED YOUR ASS OF AT MELTWATER DOESN'T MEAN THAT IT IS SO GOD DAMN IMPORTANT.

Quit the damn thing and get a real job with a great environment, benefits and reasonable hours!

I know you wanna!

Anonymous said...

I think the main thing that the gets employees pissed off is that the job is titled "international management trainee" and is marketed as such in the interviews. However, it turns out to be the toughest tele-marketing job with no more actual benefits / opportunities than a normal TM job. I think if Meltwater would change the title of the position to "Sales Consultant with good possibilities to advance" most of these people would never apply, and they wouldn't have these problems.

Anonymous said...

In the US, you aren't even working for Meltwater, but you are actually a contractor employed by a Staffing firm - that way the HR liability on Meltwater corporate entity is reduced.

I talked with an MD recently who kept saying but we are a Sales-driven company. They are openly NOT a customer-driven company.

Anonymous said...

I can assure you.
I am NOT a PR rep, nor am I Scandinavian.

Far, far, far from it in fact.

But if that is what you want to believe to help convince yourself that Meltwater is not trying to remedy issues that are aired here, that is fine.

Just don't be surprised when more and more satisfied Meltwater employees begin to speak up here about their differing opinions.

Not everyone hates this company.
There truly are hundreds of employees who LIKE coming to work with Meltwater everyday, despite your best efforts.

Anonymous said...

"Not everyone hates this company.
There truly are hundreds of employees who LIKE coming to work with Meltwater everyday, despite your best efforts."

Well, of course. But then again, a lot of people sure do ("dislike" Meltwater and it's greedy entrepreneurs and Herbalife-religious like work space). Hench the creation and maintenance of this blog (duh).


"Far, far, far from it in fact."

Okei. Jørn Lyseggen?

"Just don't be surprised when more and more satisfied Meltwater employees begin to speak up here about their differing opinions."

Scary. Actually, I don't think that it will diminish the negative value of this blog. I think it will just increase it, as this will motivate further critical posts, and boost the google ranking as a side effect. The glorified, religous BS from Meltwater is what drives the readers. Crap-o-mania.

And, yeah, customers have been writing. It has mostly been about tricks and tips on how to exit deals and get discounts, and some silly posts planted by the Meltwater PR person.

"I can assure you.
I am NOT a PR rep, nor am I Scandinavian.

Far, far, far from it in fact."

Again, who cares?

Happy high five super entrepneur rockstars at Meltwater!

Have a fantastic, talented day in front of the Ikea table and your phone there!

Anonymous said...

So you are trying to make it a good place to work? Good! If so, this blog will have done some good.

another AntiMeltwater said...

Damage control... What would you said if the interviewee ask about this blog?

Do you tell them, the blog is a lie? Your all are so different? So successful?

And now, you are too shameful to even post your company name to recruit? Or actually worry people won't give a damn for a scam company?

Only a high turnover rate company need to recruit that frequent, don't tell me the lie that you are grow so fast that recruit is necessary , I think your turnover is worse than McDonald.

Count me in if you need a hater of International Management Trainee.

Your Best Guess said...

The turn over is very high and that is the reason for the recruitment. they are actually closing office so the growth is bullshit. Mbuzz is doing OK, but M talent is tanking and last month Meltwater News didn't even get close to their sales target. Good thing they have auto renew on current contracts.

And I have been to nearly 10 recruitments. When the MDs and ESPECIALLY the area directors reference the blogs it's with such disdain and a condescending manner that it's almost embarrassing. They basically say that the bloggers are crackpots and unintelligent people and sales retards are the bloggers. I did very well at MW and I sat in those meetings for 2 years knowing I would blog specifically about this when I left. I feel bad that I didn't stand up and tell these kids to run for the hills. I will pay for these sins in my life.

The point is, this is a bad bad bad company on many levels. They have been "trying to fix" the issues for years, but the cold hard truth is that it's embeded into their culture not to bother with this. They are a self-proclaimed sales driven company which means they don't care about anything except hitting targets.

They don't pay a good salary, make you wait 3 months for benefits (they say this is standard but it's not), they have a non-matching 401k (just recently), the "stock" plan is not one at all and is borderline legal and a ripoff, there is no HR, no way to report bad behavior, they pirate software, they price gouge as well as anti-competitively (and illegally) discount, they lie to customers and prospects (they like to call it luretricks, but it's basically lying to people), one manager who people defended after someone exposed her "banging" upper management even told a client she just sold that she forgot the $500 tax/fee for the service just to hit a quota (it was a flat lie and was strewn across the all.us email and bragged about. she got promoted based on this shadiness. now she's teaching this type of thing.), they auto-renew clients, they lie/badmouth about people when they leave the company, they tell you knot to tell new people things so they don't find out the dirty laundry until too late, they trick people with phone games, they have one sales person call saying they are a manager/lawyer/accountant to dupe clients or potential customers, they give you shitty used computers that you know others have slaved/slobbered on, they don't care about you unless you're scandinavian, they promise you promotions and then give them to people that are not qualified at all for it (I mean look at the original Product Dev/tech mang. team and the VC group... What jokes!), they fake people into thinking this Africa venture is so great, they let idiots with no management or business acumen run entire geographic regions (I won't name names to not get deleted, but those reading this know that the guys running US New Biz and Client Services are fucking jokes. and we won't even talk about that short little clown in Scando/EU), they encourage fishing off the company pier, they lied to their new hires about summer party (it's sucked more and more every year), they monitor the number of your outbound phone calls (especially if you're calling on one of those Cisco phones using Calltower), the senior management brainwashes the lower mang. into believing their lies and stupid policy (that it's normal), they manipulate employees into telling on each other, they answer honest questions with questions, they resort to questioning your integrity and honor/loyalty if you disagree (even with a good reason), they don't pay expenses (food, taxi, etc while traveling is not paid for), they pay for airfare and hotel but you have to stay 2-3 to a room, they force these after hours get togethers at your own expense most of the time, they don't respect your personal life/time.

The list could go on.

BOTTOM LINE:

Beware of this company. Whether you are working for them or purchasing from them. Do it at your last resort. There are MUCH BETTER options out there.

Anonymous said...

"Only a high turnover rate company need to recruit that frequent,"

My norwegian grandmother can spell better than that.

But, nevertheless, you're right. At Meltwater, recruiting, which so called "managers" do for free on their spare time on weekends (okay, I give up, they do get free Red Bull on those weekends), is a fairly regular task. The system is basically like this:

Have engineers in Silicon Valley program IT products that you can sell by telemarketing, with pay in advance and no regular hourly pay for workers.

Have a set of "super bitches" AKA regional "directors" running the show attracting fresh grads with "International Management Trainees" positions, using Big Hairy Words in campaigns on the campus where poor students wander around. Second, superbitchy monitor workers on their "phone time" hunting leads from early morning to the dark knight.

I have great, great respect for the system/model in terms of making entrepreneurs richy rich and mega whealthy in a safe, portifolio fashion.

As a worker, on the other hand, well, you have to LOVE to work long hours for free (just like Jørn Lyseggen, difference sadly beeing he makes cash flow, you work for a pay check, think about it - read Rich Dad Poor Dad on Amazon) or have very little work experience or social responsibilities after work (think family, girl friend, freedom etc.).

http://www.youtube.com/watch?v=V_WQ6u9os50

That guy with the rash in the office. You will eventually feel like him sooner or later. Just give it a few years. I can 100& guarantee it.

http://www.youtube.com/watch?v=lbXSmusaFOU

Jørn Lyseggen has the FINANCIAL education.

You, Meltwater friends, have Academic or Professional.

Now look who's rich.

Happy telemarketing day!

PS: Wouldn't it be interesting to hear Rober Kiyosakis take on Meltwater as a telemarketing company?

Anonymous said...

freidags pils!

Anonymous said...

New positions available - forget management trainie positions - we are now stepping up our recruitment drive and hiring
Social Media Sales Consultants – With Management Potential

The position offers complete account responsibility from first contact to end negotiations, and account management. The sales process is extremely consultative and within a few weeks the sales consultant will conduct phone calls and business meetings with managers and executives of some of the most admired companies in the world.

After having delivered successful results, a Sales Consultant will be given the opportunity to assume responsibility for a team as a Sales Manager. Once this position has been successfully mastered, Meltwater will offer its top managers the opportunity to run a business unit as a Managing Director. This opportunity can take place anywhere in the world, giving the Director the chance to move internationally depending on his or her experience and preference.

Meltwater Group has a track record of successfully developing managers across five continents and within a multitude of cultures. All Meltwater managers have been developed through internal ranks as have the vast majority of its executives.

Basic Salary £18k p.a.
OTE £36k - Uncapped Earnings Potential

Due date for applications: September 25th 2009

dates: October 1st & 2nd
First day at work: (circa) 12th October

Contact:
Managing Director
London
+44 79177 84750

Anonymous said...

Damage control again by Meltwater.

Seriously. Do you have something else to do? Like prospecting or telemarketing?

Fools.

Anonymous said...

esus. Do you actually think this is the right forum to look for new bitches aka empoyees?

Are you that dumb?

Shame on you, fools.

"New positions available - forget management trainie positions - we are now stepping up our recruitment drive and hiring
Social Media Sales Consultants – With Management Potential"

Read: "We are a shady company. The blog said management trainee title is bad. We change it to sales position. Problem fixed, eh?"

"The position offers complete account responsibility from first contact to end negotiations, and account management. The sales process is extremely consultative and within a few weeks the sales consultant will conduct phone calls and business meetings with managers and executives of some of the most admired companies in the world."

The position offers an uncomfy Ikea chair and table and phone (landline) to phone prospects. Searching for prospects is NOT paid. The sales consultant is extremly tiring to the eyes, as you have to single handedly call thousands of companies and show them a glorified test of our system. The most admired companies in the world have either

1) Already a whore deal at Meltwater or registred as a prospect on some jerk ass sales man at Meltwater.

2) Or, they you will never get in touch with them. Important companies always set you over to some tech guy or administration lady when you call and presen yourself as "Freshgrad X from Meltwater News, please let me talk to the boss of this company"

Anonymous said...

After having delivered successful results, a Sales Consultant will be given the opportunity to assume responsibility for a team as a Sales Manager. Once this position has been successfully mastered, Meltwater will offer its top managers the opportunity to run a business unit as a Managing Director. This opportunity can take place anywhere in the world, giving the Director the chance to move internationally depending on his or her experience and preference.

"After having worked your ass of at the telephone, you MAYBE will get a position to control new newbies aka freshgrads aka telemarketers beneath. BUT, you still have to do telemarketing. Basically, you're just working twice as much for the same pay. You can get transferred to another city where you basically will do the same job, have no social life what so ever and spend your 20s and 30s at an Ikea table talking crap to co-workers. "

Meltwater Group has a track record of successfully developing managers across five continents and within a multitude of cultures. All Meltwater managers have been developed through internal ranks as have the vast majority of its executives.

"Meltwater Group has a track record of freshgrads working their ass of micromanaging other telemarketers while doing telemarketing. Multitude of cultures: We have employees in many countries, so you will have a highly international work day. Utter o crappy manya. Internal ranks = they sold a lot, so they can micromanage others and we also tell the new people how much they sold so we can push them even more. We cannot recruit management externally. I mean. How would THAT look like? What do we talk the new fresgrads busting their ass of? That they (the managers) didn't work their ass? I think not."

Basic Salary £18k p.a. *
OTE £36k - Uncapped Earnings Potential *

* small text: POTENTIAL. You will NOT get paid all of this. It requires you to make perfect sales each and every month. Very unlikely. Also, how much is the money worth when you have no social life. Work all the time at a telehphone. Is always nagged by your boss. Lose hair because of stress. Hate your job. Hate your silly simple so-called experienced team manager? Answer: THE MONEY IS NOT WORTH A SHIT. AND NO, IT HAS NOTHING TO DO WITH PEOPLE NOT LIKING SALES GOD DAMNIT!!!!!



Due date for applications: September 25th 2009

dates: October 1st & 2nd
First day at work: (circa) 12th October

Contact:
Managing Director
London
+44 79177 84750


Do as you wish. If I were you, I would NEVER apply.

Meltwater, go fuck yourself.

Anonymous said...

No wonder Meltwater is doing the Talent section. They must have a WORLD CHAMPIONSHIP DEGREE in talking crap in BIG WORDS.

STEPPING UP THE HIRING PROCESS. STEPPING UP THE FREDAGSPILS. CONTROLLING THE WORLD.

The times have past where some idiot phoned you from some unknown company selling you some unknown products.

The times have past where companies like Meltwater put a lot of CRAP online and freshgrads sacrificed their life to work there, thinking they have some kind of cool image because they "own at sales."

The times have NOT PASSED where people like Jørn Lyseggen built companies with a shitload of employees selling a product in which the entrepreneur receives A FORTUNE on a daily basis. Where the backbone in the system is poor people working for free, getting paid when they contritbute.

Those were the times.

Have a nice party weekend, Meltwaterians.

Anonymous said...

can some people tweet @OdaRygh on twitter. She's excited about joining the social media consultant job.

It's just a hot buzz word and people want to jump on it. I don't blame them. Social media and Web 2.0 is cool. But Meltwater has used that line of thought to tweak their recruiting.

Dont let @OdaRygh get scammed. Speak up people!!! Her her out!

Anonymous said...

Meltwater can lick the sweat off a dead man's balls.

Anonymous said...

'Jesus. Do you actually think this is the right forum to look for new bitches aka empoyees?

Are you that dumb?

Shame on you, fools.'

I don't think that job ad was posted by MW....... posting a job ad here makes no sense ........ and the edits that were included in that post were not in the original ad I dont think.

:)

Anonymous said...

The turn over is very high and that is the reason for the recruitment. they are actually closing office so the growth is bullshit. Mbuzz is doing OK, but M talent is tanking and last month Meltwater News didn't even get close to their sales target. Good thing they have auto renew on current contracts.

And I have been to nearly 10 recruitments. When the MDs and ESPECIALLY the area directors reference the blogs it's with such disdain and a condescending manner that it's almost embarrassing. They basically say that the bloggers are crackpots and unintelligent people and sales retards are the bloggers. I did very well at MW and I sat in those meetings for 2 years knowing I would blog specifically about this when I left. I feel bad that I didn't stand up and tell these kids to run for the hills. I will pay for these sins in my life.

The point is, this is a bad bad bad company on many levels. They have been "trying to fix" the issues for years, but the cold hard truth is that it's embeded into their culture not to bother with this. They are a self-proclaimed sales driven company which means they don't care about anything except hitting targets.

They don't pay a good salary, make you wait 3 months for benefits (they say this is standard but it's not), they have a non-matching 401k (just recently), the "stock" plan is not one at all and is borderline legal and a ripoff, there is no HR, no way to report bad behavior, they pirate software, they price gouge as well as anti-competitively (and illegally) discount, they lie to customers and prospects (they like to call it luretricks, but it's basically lying to people), one manager who people defended after someone exposed her "banging" upper management even told a client she just sold that she forgot the $500 tax/fee for the service just to hit a quota (it was a flat lie and was strewn across the all.us email and bragged about. she got promoted based on this shadiness. now she's teaching this type of thing.), they auto-renew clients, they lie/badmouth about people when they leave the company, they tell you knot to tell new people things so they don't find out the dirty laundry until too late, they trick people with phone games, they have one sales person call saying they are a manager/lawyer/accountant to dupe clients or potential customers, they give you shitty used computers that you know others have slaved/slobbered on, they don't care about you unless you're scandinavian, they promise you promotions and then give them to people that are not qualified at all for it (I mean look at the original Product Dev/tech mang. team and the VC group... What jokes!), they fake people into thinking this Africa venture is so great, they let idiots with no management or business acumen run entire geographic regions (I won't name names to not get deleted, but those reading this know that the guys running US New Biz and Client Services are fucking jokes. and we won't even talk about that short little clown in Scando/EU), they encourage fishing off the company pier, they lied to their new hires about summer party (it's sucked more and more every year), they monitor the number of your outbound phone calls (especially if you're calling on one of those Cisco phones using Calltower), the senior management brainwashes the lower mang. into believing their lies and stupid policy (that it's normal), they manipulate employees into telling on each other, they answer honest questions with questions, they resort to questioning your integrity and honor/loyalty if you disagree (even with a good reason), they don't pay expenses (food, taxi, etc while traveling is not paid for), they pay for airfare and hotel but you have to stay 2-3 to a room, they force these after hours get togethers at your own expense most of the time, they don't respect your personal life/time.

The list could go on.

BOTTOM LINE:

Beware of this company. Whether you are working for them or purchasing from them. Do it at your last resort. There are MUCH BETTER options out there.

Anonymous said...

I am sorry, author. But your post is so great I had to repost it.

MY ANSWER TO YOUR BLOG COMMENT POST IS THIS:

THANK GOD FOR PEOPLE LIKE YOU. THANKS A LOT FOR A GREAT POST.

YOU ARE SO DEAD ON. YOU ARE SO DEAD ON.

You can work there and have positive thinking regarding Meltwater. You may have left the company.

It just doesn't matter: THE JØRN LYSEGGEN LET'S MAKE A FORTUNE CONCEPT IS BASED ON HUNDREDS OF FRESHGRADS WORKING THEIR ASS OFF TO GET SOME PROFESIONAL EXPERIENCE WHILE MAKING A HANDFUL OF PEOPLE ON THIS EARTH DIRTY RICH.

And thank god for this, Meltwater people. Without you: How on earth would one make a fortune these days?

Best regards,
newrich person and ex Meltwater trainee

Anonymous said...

they are still peddling those crappy graphs as having some value.

Anonymous said...

wow! http://www.meltwaterblog.com/kanye-west-interrupts-global-media#more-1048

look at those incredible metrics!

The Watcher said...

I think for cleints and hopefull to be employess some one should highlight what the client charges are for what specific products, what sort of discount they will give you if you wait until the last day of the month and for recruiting grads the sort of package you can expect offered and what you will actually get.

Anonymous said...

Technology has come far.

At Meltwater, they can box in everything you do with numbers. They have a work technique for everything and will slap you in the face if your ears are not glued to the phone. You're a small digit amongst thousands and thousands of phone calls. You truly are another brick on the wall.

Yes, this makes a more efficient company. Yes, this makes the founders rich. Yes, this is a great way doing business.

BUT. Is it what fresgrads truly want, deep inside? Is this what they was eager to get when they applied? Is this their dream come true? Is it healthy?

HELL NO!

Anonymous said...

Although I think there are some people posting on this site (ex-employees who have an axe to grind), I commend the people who put this site together. Meltwater may or may not fit was certain employees are looking for, but this site successfully points out how the trainee position description doesn't adequately describe a true "day in the life."

For many young people looking for their first job out of school, this site at least warns them that life may not be all so peachy at Meltwater News!

Anonymous said...

Dear All,

I’ve read this blog for a long time and always have been in doubt whether to reply to the posts written.
From what I guess, it is important to state that I’m an ex-employee who has risen from Account Manager at Agenta News to being an MD with MeltwaterNews. All details of my departure have been accommodated by the company in a very fair approach.

When I’ve decided that I couldn’t contribute to Meltwater anymore, I did resign and have hence found a very fulfilling profession with another company. I also don’t think that I would have qualified for my current position if I had not had the work experience at Meltwater News as well as Meltwater Drive.

I find it very unfair – which is why I contribute on this topic – to accuse people by name in a public forum for which a defense is difficult to establish beyond getting into a kindergarten affair.
To be honest I personally think people should make love or have fun whenever they get a chance to ethically do so, and let’s face it – that can (and if it mutually happens could) also be benefited within the work place.

To state the obvious – if you don’t like your job, it’s better for you to resign than to waste time in a job you don’t wish to succeed in, or you don’t feel to be a cultural fit.

Anonymous said...

I can only tell from my own experience, but whenever we’ve hired someone we wished for that person to succeed big time – first in sales, as that is a life as well as a business skill, secondly but more importantly in managing people as that contributes the most to any office culture and can educate a talented person while learning by doing.

Obviously – as I’ve read here – that concept didn’t apply to all the offices in your opinion, however I believe that this won’t be the first or the last time - that you’ve come across a manager who could have been better at his/her job (sometimes eager ambition gets the better of any person) – except that this might have been a chance for you to improve another person, in this case hopefully a manager that would listen to honest feedback. Why didn’t you apply it? Or did you? Tell me!

Meltwater is certainly a company that engages in a very individual corporate culture that you should have experienced within your first weeks with the company (for me it fit very well at the time) – you could have resigned just then without the grief that some of you accumulated and feel a better place to express here.

Also - It should have been clear to you that working hard to achieve goals is not always (actually almost ever) peaches and cream, which is why there’s usually a mentioning of “stamina” in the hiring process.

I honestly do admit that also within Meltwater not everything is peaches and cream but it is your place to change it – and you should know the people to talk to in that matter.

It’s rather a question of integrity whether you stand up for your case, than if somebody makes money of a company and employs talented people – because that’s kind of how the business world works – duh!

You sell a good that you purchase/produce for a lower price than you sell it for. You’re likely to market that by telephone as it is more efficient, than going from door to door - if you succeed in selling that product to a few people you’d like to take that approach on more prospects to generate revenue, if the prospect don’t buy from you, they will have their reasons, research those reasons so you will become better at your task/approach – by quantity or quality.

That’s at least how I’ve learned business to develop and by that pay salaries to staff that either don’t contribute directly to incoming cash flow, or had a bad month in doing so.

Secondly:
Try to development management skills in the people that have learned the first lesson, give them freedom to do so as it takes a lot of time, errors and feedback to become good at this venture at a young age – it would be great if you can rely on the persistent help and assistance of others.

Thirdly:
Give them a place, responsibility and an environment of tolerance to learn from their experience.

By the way – I am now a quite successful Business Development Manager at my current employer, but hey - what do I know? Maybe I shouldn’t have signed a contract for all the companies I shouldn’t have worked for– you know that one time, I worked at Woolworths in summer … (really could have skipped that)….

I’m sorry for all who I - or the company - disappointed in this matter but either you should give constructive input or find a better place to employ your time for your own success.

Tele-Selling is somewhat different (I’ve done that also) and a lot less responsible, also you usually don’t get to negotiate with that caliber of clients you face with Meltwater.

Last but not least – all of you current and ex-employees do have Jörn’s email address, besides the very derogative comments I’ve read – this guy is really nice to correspond with – do so! I’ve met him on many occasions and I didn’t see the devils horns…

Best Regards,
Janonymous

Anonymous said...

By the way those were two posts of me as I got shorted on the first post...

Anonymous said...

oh so you are a german?

Anonymous said...

Yes, and hence I can pretty much only tell from this geographically limited experience - where are you from?

Anonymous said...

I knew you were German because you worked for Agenta (not Magenta) News before it all became Meltwater News. Agenta, likely a product of not knowing copyright laws (t-mobile anyone?) or direct example of the Norwegians thinking they could get away with disregarding them.

Anyway I'm in the USA.

Anonymous said...

"Tele-Selling is somewhat different (I’ve done that also) and a lot less responsible, also you usually don’t get to negotiate with that caliber of clients you face with Meltwater."

Lies! Meltwater is NOTHING more than TELEMARKETING. Telemarketers and managers managing telemarketers. This is the backbone of Jörn Lyeggens money making machine.

"I honestly do admit that also within Meltwater not everything is peaches and cream but it is your place to change it – and you should know the people to talk to in that matter."

Good luck. Meltwater is a highly religious culture. You don't change anything. You work your ass of and stick to the rules. Period.

"I can only tell from my own experience, but whenever we’ve hired someone we wished for that person to succeed big time – first in sales, as that is a life as well as a business skill, secondly but more importantly in managing people as that contributes the most to any office culture and can educate a talented person while learning by doing."

You have to laugh when the MD or manager tells you: The best thing I do is to pay you guys.

Well - DUH - pay you guys = you work a lot = you sell something. REPEAT.

"You sell a good that you purchase/produce for a lower price than you sell it for. You’re likely to market that by telephone as it is more efficient, than going from door to door - if you succeed in selling that product to a few people you’d like to take that approach on more prospects to generate revenue, if the prospect don’t buy from you, they will have their reasons, research those reasons so you will become better at your task/approach – by quantity or quality."

What the fuck is this? Meltwater telemarketing training camp? Fuck off, nerd!

Do you honestly think the "gegenteil" would be knocking on doors? Are you that dumb?

Modern non-telemarketing companies do the following:

THEY CREATE VALUE FOR THE CUSTOMER. THEY MARKET THIS VALUE. INSTEAD OF HIDING "UNDER THE RADAR" LIKE MELTWATER DOES; THEY HAVE A SOCIAL ROLE IN THE MARKET - SOCITETY - AMONG WORKERS. THEY DON'T MANUALLY CALL EVERY SINGLE COMPANY. TELEMARKETING COMPANIES DO THIS. THEY HAVE DIVISONS - YOU CAN HAVE VARIED WORK TASKS.

The list goes on. The german is full of crap. If you don't work there anymore - Why the hell do you take your time defending them? Or are you the Nicole PR person again - hiding behind some nick name? Nevertheless, it walks like a pig, talks like a pig, smells like a pig, HAS AN INTERNET WEBSITE WITH HUNDREDS OF POSTS, looks like a pig -

IT'S A FUCKING PIG (READ MELTWATER)

Anonymous said...

No - I am not a PR person most of the people I've worked with should also recognize me from my prior post. Most did - thank's for your emails.

Do you feel insulting people adds strength to your arguments or are you just an angry person in general?

You've mentioned the marketing of value - how do you expect that to happen cost efficiently, besides contacting prospective clients?

What would your advice be to an entrepreneurial company in order for that firm to be a "non telemarketing company" that "accepts a social role in the market" - please elaborate.

I'm not defending Meltwater as such, I guess especially in other markets employees had a different work environment than we experienced in Germany.

By bashing this company here you also ruin a lot of the chances that current employees have in the workplace once they do in fact take your advice and resign - as a prospective employer might also research their only former employer and comes across this site - you do realize that?
Especially as the expressed views are not really that balanced over here. This doesn't damage me personally, but you do harm people who I've worked with and am still friends with. So I do post my experience in order to provide balance.

I've learned a lot of valuable experiences there and when I did not feel that I could learn new things I did resign - after 2,5 years, how extensive is your experience with them?

I am often in touch with a lot of my former clients from Meltwater who don't seem to share your views on either the company or its product in fact they quite like it - are all of them also stupid? Unprofessional? Not smart enough to make proper purchasing decisions?

Have a great weekend everyone!

Anonymous said...

"What would your advice be to an entrepreneurial company in order for that firm to be a "non telemarketing company" that "accepts a social role in the market" - please elaborate."

I AM NOT SAYING they should do it another way. The business structure is making millions, no doubt about it. What I AM saying: applicants are better of at other firms. Particulary those engaged, skilled and talented ones. Believe me, you can and will do better than sweating at a phone at Meltwater News.

Funny you mention "entrepreneurial company". Yes, it is, indeed, an entrepreneurial company. PROBLEM IS: THE WORKFORCE ARE NOT ENTREPRENURS! THEY ARE WORKERS. They have a much greater possibility to demand high hourly rates, and varied and satisfying work. Each and every day.

The Meltwater News trainee IS NOT A TRAINEE.

You, my german work geek friend (I don't mean to you, but believe me this is true), is brainwashed by Meltwater to believe that you worked as an entrepreneur at Meltwater. YOU CERTAINLY DID NOT. Meltwater is Jørns possession and it always will.

Almost closing week, rock star entrepeneurs!

Hi!

Anonymous said...

To "Janonymous" (Capt. Germany):

What is the point of your posts???

Posting accusations and facts about individuals is not OK, this has already been addressed by the owner of the blog and I think almost all of the readers of the blog agree. Pointless remark.

The fact that many current and former employees find that it is meningful to discuss common [bad] experiences at Meltwater is totally natural to me. I know, and know of, many people who did express their dissatisfaction to managers upon their departure from MN, I guess many of them has also posted on this blog. I don't think anyone is particulary interested in contacting the CEO by mail to express their discontent as you suggested. In my world that would be about as meningful as keeping quiet all together. That strategy is also something that has not worked so well in turning a bad situation or practice on many occasions in world history I think.

Other remarks and comments about sales, management, culture etc in MN were pompous, irrelevant and almost painfully boring to read. Complete waste of space that brought nothing new or interesting to the table.

In the future I suggest that you address the issues that has been brought forward in earlier posts like why MN markets their entry level program as an IMT when it's really not, strange pricing strategy, shady practices concerning employment when workers are sent abroad (USA) etc etc (I think you can easily find at least ten more examples of REAL issues).

Happy closing!

Anonymous said...

Thank god for a great post. Finally.

Anonymous said...

PEOPLE. READ THIS.

http://www.erinpavlina.com/blog/2009/09/how-i-accidentally-became-a-scientology-fundraiser/

Erin Pavlina is the wife of the more known, self development author/guru Steve Pavlina - www.stevepavlina.com. He even has more money than Jørn Lyseggen!

ASK YOURSELF. BE HONEST.

Are you working as a telemarketer, burnt out and miserable, making Jørn Lyseggens bank account as fat as possible - or are you living in line with your values, the greatest life you could possibly wish for?

Be honest.

Question who you work FOR. Question what your work is.

Look at your life as a whole. Think of fitness, think of health, think of relationships, think of cash flow. Think about what the fuck you are doing.

Quit this Meltwater cult!

Anonymous said...

Ha, ha. Great article.

"My name is Martin Hansen. I work at MELTWATER NEWS (sounding like a senior news reporter). I work as a telemarketer for the Meltwater Group in Berlin. I know, this is a HORRIBLE job, but as a freshgrad I need money and experience, so I work my ass of for this company - the first and best I found. I want to look good in front of the whole office - especially my sales manager (SM) and managing director (MD - managing the SMs who are managing, well, ME). This is because we are basically sitting here, sharing Ikea tables in a 40 square metres office - believe, when I say something on the phone, everyone will hear it, and it will be recorded in some Excel statistic. So, please, prospect, would you try the Meltwater products, and perhaps buy them as well? I would discount heavily I you would do so. The management say I am a great communicator, and that I will be promoted if I sell XXX XXX euro this month. That is, you have to hand in your order before 31th of September, 2009. If you do this, I will give you 70% off right now. The reason I can do this, is because I am new to Meltwater. This job requires a ton of experience (so says the management - I doubt it though) - so new people can just give out heavy discounts all the time to cover up for the lack of experience. Problem is, I see my SMs ad MDs presenting themselves as freshgrads all the time; giving some weird discount to meet the sales goals for the month. I guess the reason for them beeing where they are because they close attention to productivity (numbers called, trials given, and DEALS CLOSED) at every moment.

Well. Cut short: Please test the system. Or else I will get dragged into an office to drink loads of coffee and get yelled at like in the elementary school. Please. Pleaaaaaaaaaaaaaaaaaaaase.

OK - great. Now go to www.meltwater.com. Click Log in. Here you see results I have designed for your company. Somebody mentioned "Steuerberater Berlin" yesterday in the "Berliner Morgenpost." This is BUSINESS CRITICAL INFORMATION - Read: You will not survive in the market without this information, and you would NEVER EVER found it yourself using Google. Na-ah :) Each of the tabs cost money. Do you have your mail in front of you? Great, Martin Hansen will send you the prices. As mentioned, since I am new, we can DISCOUNT HEAVILY. Ahh, you are busy and want to hang up? Don't do that. This will only take five minutes of your time ...

*CLICK*

He hanged up .... SM: That is because you didn't create a value. See, before he hanged up, you should have bombarded him with the extra functions. We will cover this in the work shop topday from 6PM to 8PM - good luck next time :) MD: You have to call more numbers. WE HAVE A QUOTA WE HAVE TO REACH. (REPEAT).


Moral of the story is: Either you have found out you are working for Scientology - or - Meltwater News. Don't be sorry. Just quit. Do it RIGHT NOW TODAY! Say: I have got another job somewhere else. I am sorry to inform you that I am quitting Meltwater.

Then: You get on a plane somewhere cool in Europe, Paris or London for instance. Buy a lot of cocktails. Feel the fresh air, and the sense of not having to call XX companies for Meltwater in the early morning. Get drunk. Find some nice girls to party with. Shake of that work nerd there. Be a man! (or woman).

Good luck.

Anonymous said...

The Watcher said...

I think for cleints and hopefull to be employess some one should highlight what the client charges are for what specific products......



Meltwater News Platform License

• ASP service for media monitoring personalised by each user.
• 10 different search categories which can include multiple search criteria and unlimited keywords.
• Up to 10 users per license
• Access to information from more than 90,000 sources globally.
• Unlimited news reports/notifications for each user.
• No charge per article read, or forwarded via email.
• Unlimited news reports/notifications for each user.
• Reports and alerts can be personalised for each user, each of whom also has access to their own personal interface.
• Meltwater News is accessible via the Internet with each user’s e-mail address as
the log in name and the company’s password, whatever the users’ location.
• Customer support is included should you need training on how to best use the system, or require assistance with setting up search criteria.
• There are no variable costs.

£ 3.520 excl. VAT for 12 months subscription.

Meltwater News Statistics


This is an advanced package which allows the user compare and contrast media coverage, research the market, track campaigns and competitors, and essentially create and analyse any kind of criteria. The reports can be varied in format. Data can quickly be
displayed in various chart formats and can also be downloaded to spreadsheets and used for reporting requirements.
• Reporting tool for the management team or board of directors.
• Presented in graphical form, and also matrices which allow you to see a breakdown of coverage.
• Easy to download into MS Office Packages for presentations.

£ 2.520 excl. VAT for 12 months subscription.

Meltwater Newsfeed

This is a fully customisable feed which can be used to publish links and summaries of any of the articles monitored onto a webpage. The newsfeed is configured through the
customer interface and is used to keep employees and external visitors to your site up-to-date with the latest news articles that are pertinent to them.
The main features of the Meltwater Newsfeed service are listed below.
• Integration of the Newsfeed to the end customer’s website/intranet/extranet.
• Editorial administrator functionality through standard Meltwater News web
interface, complete control over which articles to be published where.
• Article editor, which allows you to publish your own press releases into the feed.
• The Meltwater Newsfeed is “delivered” in XML, HTML, JAVA, or RSS format.
• One standard XSL or RSS per Newsfeed.

£ 2.520 excl. VAT for 12 months subscription.

Anonymous said...

By the way, the 90,000 source thing is a sham. most of them are duplicates. for instance, they have hundreds of NY Times. this is a real stretch of the truth and they know it. this is indicative of how they do business. Liars and Cheats!

Anonymous said...

Has anyone worked for Meltwater News in Helsinki? I would appriciate if someone has any stories.

Thank you!

Anonymous said...

i worked at meltwater in manchester, i didn't agree with the company ethic at all (aggressively expansionist, treating each call as a number rather than in cotext, shocking management style) but there are people who are really good at the job, and who enjoy it. i decided it wasn't for me very quickly, so i quit on fairly good terms. they didn't post the p45 form as they promised, which would be very useful for me from an administrative point of view, just an example of the lacklustre management standards there and a downside of there not being an HR dept. i have to say that the guys i worked with were pretty cool, even after i left i was playing footy with them. i just hated the job; it really is nothing more than telesales, and the product itself is definitely not worth 3 grand for a year. the advice that i would give is to seriously consider whether you are comfortable with doing nothing but telesales for the foreseeable, and prospecting really does eat into your personal time. if you are happy to go and take the job (for which you really don't need a degree) then go ahead, and i hope you do well. if you have any inclination to do anything more structured and professional than telesales, then look elsewhere!

Anonymous said...

I couldn't agree more with what was just said. No hard feelings on MW though if your goal is to work for a serious company (you know the kinds that has an HR, finance, marketing dptmt...) developing a strong and valuable product/service (you know, the ones that are actually +/- worth the money you asked the clients to pay) and delivering it with a strategic and structured approach (i.e: does portfolio management ring a bell to you???): look elsewhere.
I guess we all want to work for a company that's "no chicken shit", "not your average company", makes you step out of your "comfort zone", we're all seeking challenge. We are. But for the better, not the worse...