Monday, September 21, 2009

Yahoo answers post on working at Meltwater News

There is another question and answer on yahoo answers on "how females feel about working for Meltwater News":

http://answers.yahoo.com/question/index?qid=20080910144330AAjQtYE

This is in light of past descriptions by female ex-employees on harassment and inappropriate touching at Meltwater. While the respondent never heard of cases of harassment while working in a US office, he or she does describe the monotony of the job, the company's high turnover rate, and Meltwater's "habit of telling people that you were asked to leave, even if you quit, resignation letter in hand."

The question is now a year old, but check out the link.

22 comments:

Anonymous said...

PEOPLE. READ THIS.

http://www.erinpavlina.com/blog/2009/09/how-i-accidentally-became-a-scientology-fundraiser/

Erin Pavlina is the wife of the more known, self development author/guru Steve Pavlina - www.stevepavlina.com. He even has more money than Jørn Lyseggen!

ASK YOURSELF. BE HONEST.

Are you working as a telemarketer, burnt out and miserable, making Jørn Lyseggens bank account as fat as possible - or are you living in line with your values, the greatest life you could possibly wish for?

Be honest.

Question who you work FOR. Question what your work is.

Look at your life as a whole. Think of fitness, think of health, think of relationships, think of cash flow. Think about what the fuck you are doing.

Quit this Meltwater cult (a lot like Scientology)!

Anonymous said...

Ha, ha. Great article.

"My name is Martin Hansen. I work at MELTWATER NEWS (sounding like a senior news reporter). I work as a telemarketer for the Meltwater Group in Berlin. I know, this is a HORRIBLE job, but as a freshgrad I need money and experience, so I work my ass of for this company - the first and best I found. I want to look good in front of the whole office - especially my sales manager (SM) and managing director (MD - managing the SMs who are managing, well, ME). This is because we are basically sitting here, sharing Ikea tables in a 40 square metres office - believe, when I say something on the phone, everyone will hear it, and it will be recorded in some Excel statistic. So, please, prospect, would you try the Meltwater products, and perhaps buy them as well? I would discount heavily I you would do so. The management say I am a great communicator, and that I will be promoted if I sell XXX XXX euro this month. That is, you have to hand in your order before 31th of September, 2009. If you do this, I will give you 70% off right now. The reason I can do this, is because I am new to Meltwater. This job requires a ton of experience (so says the management - I doubt it though) - so new people can just give out heavy discounts all the time to cover up for the lack of experience. Problem is, I see my SMs ad MDs presenting themselves as freshgrads all the time; giving some weird discount to meet the sales goals for the month. I guess the reason for them beeing where they are because they close attention to productivity (numbers called, trials given, and DEALS CLOSED) at every moment.

Well. Cut short: Please test the system. Or else I will get dragged into an office to drink loads of coffee and get yelled at like in the elementary school. Please. Pleaaaaaaaaaaaaaaaaaaaase.

OK - great. Now go to www.meltwater.com. Click Log in. Here you see results I have designed for your company. Somebody mentioned "Steuerberater Berlin" yesterday in the "Berliner Morgenpost." This is BUSINESS CRITICAL INFORMATION - Read: You will not survive in the market without this information, and you would NEVER EVER found it yourself using Google. Na-ah :) Each of the tabs cost money. Do you have your mail in front of you? Great, Martin Hansen will send you the prices. As mentioned, since I am new, we can DISCOUNT HEAVILY. Ahh, you are busy and want to hang up? Don't do that. This will only take five minutes of your time ...

*CLICK*

He hanged up .... SM: That is because you didn't create a value. See, before he hanged up, you should have bombarded him with the extra functions. We will cover this in the work shop topday from 6PM to 8PM - good luck next time :) MD: You have to call more numbers. WE HAVE A QUOTA WE HAVE TO REACH. (REPEAT).


Moral of the story is: Either you have found out you are working for Scientology - or - Meltwater News. Don't be sorry. Just quit. Do it RIGHT NOW TODAY! Say: I have got another job somewhere else. I am sorry to inform you that I am quitting Meltwater.

Then: You get on a plane somewhere cool in Europe, Paris or London for instance. Buy a lot of cocktails. Feel the fresh air, and the sense of not having to call XX companies for Meltwater in the early morning. Get drunk. Find some nice girls to party with. Shake of that work nerd there. Be a man! (or woman).

Good luck.

Anonymous said...

http://e24.no/jobb/article3290672.ece#AF

Meltwater should have a closer look at this.

It's not Key Account Manager, or Sales Manager. It is TELEMARKETER.

Anonymous said...

By the way, the 90,000 source thing is a sham. most of them are duplicates. for instance, they have hundreds of NY Times. this is a real stretch of the truth and they know it. this is indicative of how they do business. Liars and Cheats!

Anonymous said...

We haven't heard from the PR person for some time.

I guess it's because she, Nicola, as everyone else in this firm basically has sacrified their LIFE to the company.

When a friend enters Meltwater, it's like he has entered some weird, black hole.

Gone prospecting/telemarketing/seminars.Vanished from this earth.

Well, it's not as if we miss it here on the forums.

=)

Anonymous said...

Thank you for this blog...

I interviewed with Meltwater earlier this year and brought up this blog...they addressed it full on and made me feel more comfortable of giving it a go. It goes to prove that this blog just has a lot of people who couldn't handle sales and/or hated to cold call (they fire you if you can't sell).

I have been hitting my quota every single month and have had several bonuses (making way more than the person who made this blog no doubt). Cold calling is not the funnest thing in the world but I like the room for growth in this company that everyone fails to address.

When you google search this blog doesn't even come up...I think the person who made this blog *insert bitter, I have nothing better to do with my life, disgruntled employee here* sits and types out anonymous post after anonymous post.

The US had such a kick ass month last month...so happy our company is doing so well (especially in "this economy").

Peace!

Anonymous said...

I am so glad I found this site and great to read the comments. All of them bring back so many bad memories of the worst job I ever had and trust me I have had some bad ones, but what distinguishes MW to all the other rubbish jobs I had is that you knew what you were applying for with the other jobs but with MW I thought it was a job for the CIA(based on how rigorous the interview process was) how was I mis-led. These Jackasses go for the crem de la crem and in return make you sit at a desk in a crappy office making cold calls. I was in the London office and my MD was Ajay Khari, my word what an idiot he was, those who know him will remember those fake contacts he had on and those annoying facial expressions he use to give. The guy was pure cheese, no social skills, tight ass and didn't know how to use powerpoint.

I was in the London office but was the only bloody Londoner, they were all a mix of people from all over the UK or world who had no real friends or base here so the managers could mold them into the perfect "Meltwater employee."

It was the worst 8 months of my life, crap and fake people with no lives other than MW. If you left on time there would be looks of disgust as you would not be in line with the "Meltwater spirit." You were expected to work absurd hours and get peanuts for it. They would use MSN to message you with their nonsense which they called motivation. I mean come on how can you sell a product with a company name as ridiculous as Meltwater? Sounds like a bloody iceberg company. I remember my MD speaking to a "potential client" telling them what Meltwater meant, all this bollocks about the connotations the name had with the melting of ice in Norway. I mean what client cares? They made it seem as if media monitoring was at the forefront of everyone's mind.

They had this stupid policy of not "dipping your pen in company ink," so in other words don't get it on with a fellow colleague. The hypocrisy in that was uncanny. They would employ really good looking women so the managers could perve on them, that was the whole point. Employees can only look but the managers have full license to perve and try it on. Load of crap!!!

They had no HR department, no Finance department, no proper operations department, so fishy everything.

If you are interested in the job, please take my advice and don't go for it, its a load of absolute garbage what they talk about. They just want to mold you into their way, a real big brother atmosphere and if you do not comply they will do whatever to put you down.

If you have been offered the services of Meltwater, don't take it. All they are interested in is the sell, they don't have client services, you are sold a product and that's it, no continuation of their "consultative approach" thereafter. Don't buy all their crap. Also they give you a price but when it comes to the last day of the month you can get their products from next to nothing, that proves how worthless their service is. They are so desperate to sell that once its the last day of the month, they will do whatever to sell. Their basic package as 3k but at the end of the month clients were buying it for £500.

One thing I do thank Meltwater for is that I am far more appreciative of the job I have now. A HR, Finance, Operations, Client Services, Media Relations and Sales department, how it should be in a media company or any company for that matter. The people I work for are great, they don't micro manage and most of all the people are all on a level, what a London office should be like.

You have been warned.

Anonymous said...

London office was awful!!!! There were such tossers working there, as mentioned above that disgusting MD Ajay Khari, what a dick!!!! Such a coconut if I ever saw one. He would swagger around and call everyone "buddy" and wink.

This guy called Greg, ugly ass Brummie who looked like Shrek and stank and this most annoying Ginger knob called Sam, I hated that prick, I just wanted to smash his head in especially when he would say things like "chum" and "chap." I am so glad I don't mix with those sad ass people anymore.

All this shitty hugging after every sale was so cheesy. The worst day was closing day because that fake queer idiot Zubes would come over. He wore the gayest clothes I ever saw and try to pass himself as some hotshot lawyer when all he was, was a little annoying weasel.

So glad I am out of that dump!!!

Anonymous said...

Has anyone worked for Meltwater News in Helsinki? I would appriciate if someone has any stories.

Thank you!

Anonymous said...

"When you google search this blog doesn't even come up...I think the person who made this blog *insert bitter, I have nothing better to do with my life, disgruntled employee here* sits and types out anonymous post after anonymous post."

Go Fuck Yourself, Meltwater Work Nerd. If I had you here in front of me, I would not think twice about kicking and punching your sorry ass face until blood was all I could see.

"Their basic package as 3k but at the end of the month clients were buying it for £500."

Dead on.

"All this shitty hugging after every sale was so cheesy. The worst day was closing day because that fake queer idiot Zubes would come over. He wore the gayest clothes I ever saw and try to pass himself as some hotshot lawyer when all he was, was a little annoying weasel."

Yes - dead on.

"One thing I do thank Meltwater for is that I am far more appreciative of the job I have now"

You are right. But - you could just aswell toture yourself for free at home.

"They had no HR department, no Finance department, no proper operations department, so fishy everything."

I get your point - but why the hell would you need an operations department for a simple telemarketing firm?

"The people I work for are great, they don't micro manage and most of all the people are all on a level"

Great comment. Meltwater's organization is just like the industrialized 50s and a disgrace to the Norwegian spirit and work culture. In 2009, I couldn't possibly think of another firm more religious and top-down than Meltwater. Even american firms are better compared. How the hell did a top-down telemarketing firm like this grow out of a peaceful country like Norway?



TO THE PERSON READING THIS: Do yourself a favour - skip Meltwater.

Anonymous said...

"Go Fuck Yourself, Meltwater Work Nerd. If I had you here in front of me, I would not think twice about kicking and punching your sorry ass face until blood was all I could see."

I rest my case...anyone who would write the above is a sad sad soul. I'll pray for you!!!

Anonymous said...

I agree....this blog just got a whole lot more reputable, HAHHAHAH

NOT SO MUCH!

Anonymous said...

"Go Fuck Yourself, Meltwater Work Nerd. If I had you here in front of me, I would not think twice about kicking and punching your sorry ass face until blood was all I could see."

I'm all for freedom of speech and all that, but this...?

Anonymous said...

Well I've just been through the rigorous "recruitment" process for the Dublin office. It was sooo fishy from the start-All stages were held in a hotel lobby and one with the Area Director was in a private room. I had read this blog long before the first interview, but given I couldn't find a grad job I gave it a go because it paid and I could always leave.

All I can say is the Area Director was a prick. They really and truly tried to glam up what essentially is a telesales job. They had no formal assessment of my grades (i could've never even gone to college and they'd never have known). To have a guy no more than a year or two older than me grilling me on my skills/experiences when he had barely more than me seemed very strange. Why have it all in a hotel? Why not in the office? There were so many holes in the pitch they put forward and their little "presentation" about the "Meltwater Flower" was like something a 4 year old made.

Thankfully I was offered a FAR better job, deserving of my qualifactions, skills and personality and never started there. The interviews really put me off this company and the people I would have been working for.

This blog served as a great warning for me, hopefully it will for many others. Stay well away IMO.

Anonymous said...

The suprise you get when you enter the offices (after beeing hyped up in some fancy hotel in the city you're applying) is just priceless. It's more or less always: 5-20 small laptops 30-50 Siemens wireless phones, a coffee machine, a dirty toilet and a bell (to ring when deals are coming in).

Anonymous said...

That is such a lie, first of all !!

And secondly, I interviewed for the job IN the office I would be working in.

2 days of interviews IN the ____ office.

And I got to see the guys doing business on a week day.

There were no lies whatsoever.

They were perfectly open with us, and even let us walk around on the floor during the business day.

I love how dramatic you guys get with your lies here on this blog.

I'm just so glad that I didn't let this blog influence my decision.

I'm incredibly happy where I am now. :)

Anonymous said...

To the poster above. They are not lies in this blog. Each office and area is different. Albeit the company as a whole needs a lot of help, but I am sure what happened in Dublin was a legit post. hopefully the Dublin office and the "prick" AD get wind of this an fix it (ps- Most AD level people in most companies are pricks). I know they have at least one or 2 of the MW people monitoring this blog in hopes to rectify these types of issues. Kudos to them, after all, they are a media monitoring company so they should be able to do that for this blog. all other MW personnel are instructed to not come to this site as it boosts the google SEO results. In fact, I have seen less and less content being posted by both MW people and ex-MWers of clients. interesting...

And to the people asking about the hotel interviews (ie Dublin guy/girl), it's true that they do this a lot. many of their offices are not so great, however this just comes from their roots. they do/did have the money now to have great offices (SF is a great HQ, New york used to be cool, etc.). I was interviewed in a hotel and then went to one of the most beautiful offices i had seen (until they closed it down right out from underneath us). Open air space, windows, nice toilet, kitchen, etc. Some pretty cool local companies were right next door too. Sure it was all Ikea stuff, Cisco phones, and laptops, but hey, guess what? It's schlepping software over the phone. You don't need much more than that. For what the job and software was, it was over kill. And that's the bottom line here. Mediocre company with mediocre prospects. If you're desperate take it, but I would seriously keep searching because once you're there that's essentially what you'll end up doing.

By the way: any rumors on where Kick Off is this year. Meltwater KOs used to be great, but now they are just cheap. You usually see a lot of people quit right after the trip. One guy quit in the airport last year. Classic! I bet we see more posts after Jan. Kick Off.

Anonymous said...

How about the non telemarkiting jobs like in engineering & project management. They seem to have lower turnover rates.

How are the company financials ?

Anonymous said...

Hahaha, I remembered Ajay (what a total bellend) but I'd forgotten about Zubes, what a fag.

He was the London office 'legal eagle' (undergrad from Kent Uni - that legal mecca). You know that spaz sent out the wrong contract to all the new starts in the Manchester office once so they were on a higher annual salary than the London guys?

A lot of cross words a month or so down the line when it came to light and hasty contract renewals. Good going Zubes.

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This job requires a ton of experience (so says the management - I doubt it though) - so new people can just give out heavy discounts all the time to cover up for the lack of experience.

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